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Production & Orders
Learn about Bookvault production, book specifications, placing and managing orders, fulfilment, proof copies and common order issues.
Production
- Is there an extra charge for printing on both sides of my cover?
- What laminations do you offer?
- What Paper Stocks Does Bookvault Offer and Which Should I Choose?
- Can Bookvault Print and Sell Journals, Notebooks and Other Low-Content Books?
- What is the difference between a standard and a toner printed title?
- What Is Cover Board and How Is It Different From a Self Cover?
- Is my cover printed in colour or black and white?
- What Is a Case Bound PPC Book?
- Is it possible to have my book bound at the top rather than the side?
- Does Bookvault support right-to-left (RTL) printing (Arabic, Japanese, Korean, etc.)?
- Do you count one page as both sides or two separate sides and two pages?
- What is the minimum page count for binding?
- What kind of digital press does Bookvault use?
- What size books can I produce?
- What binding methods do you offer?
- What are your case bound cloth covers like?
- What is the maximum page count for binding?
- Does Bookvault offer flaps on paperback books?
- What Are Duplex Covers?
- What is a mono page?
- Can I Print a Double-Sided (Duplex) Jacket with Bookvault?
- Can I Use Different Paper Stocks Within the Same Book?
- Does Bookvault Use Recycled or FSC-Certified Paper?
- Do you offer design services?
Proof Copies
Production Times & Availability
Print Quality & Finished Books
- The interior in my books is slightly higher/lower than on my file?
- The book I received is not the same size as I specified
- There is some warping / waviness on the books I have received
- Why Is My Book Cover or Spine Slightly Misaligned?
- Why is there a blank page and/or barcode added to the rear of my book? (Bookvault UK)
- Will all orders of my book look like the proof copy?
- My Bookvault Order Is Damaged or Faulty — What Should I Do?
Placing & Managing Orders
- How to Place an Order with Bookvault
- Can you place my order for me?
- Is there a minimum quantity I have to order?
- Are you able to split an order to be sent to two different addresses?
- Can I Change or Add Books to My Order?
- Can I cancel my order?
- I added the wrong address, can I change it?
- I've changed my file, will my live order be printed with this file?
- How Do I Include an Invoice, Packing List or Insert With My Bookvault Order?
- I'm sending directly to my customer, will you send an invoice/receipt?
- Can I supply a custom picking sheet/thank you note with my order?
- How to View and Track Your Bookvault Order
Order Status & Problems
- My order is stuck at 'Printed'
- Why has my order not been sent to print (Bookvault Partners)
- What does 'batched' mean in the Bookvault portal?
- When trying to place an order, I am getting the following error - "Duplicate order, failed to save order"
- My Bookvault Order Is Late or Hasn't Arrived — What Should I Do?
- My order is stuck at 'Sent to print' (Bookvault Partners)