Why Has My Bookvault Partner Order Not Been Sent to Print?

If your order is being produced by one of our Bookvault print partners, your files may need to pass additional validation checks before the order can be sent to print.

For example, orders being produced by our US print partner go through extra file validation to ensure the files meet the requirements for printing.

Some common file issues that may prevent your order from progressing include:

• Fonts not being embedded
• A barcode not being included
• Incorrect file dimensions

If any of these issues are detected, they can prevent the files from being accepted by our US print partner and delay the order being sent to print.

Checking that your book files are correctly sized, include the required barcode and have all fonts embedded can help ensure they are ready for production with our print partners.