Production, Orders & Shipping

Find more on how to view, manage and process your orders with Bookvault

• Can I put my book on pre-order?
• Can I add an extra book to an order? [s]
• Can I upgrade my order to be dispatched sooner?
• Do you print Children's Books?
• How does Bookvault's fulfilment service work?
• How do I check on a status of an order?
• How do I order a proof copy?
• How long does it take to print my book? (Bookvault US)
• I have a Kickstarter and have lots of orders to fulfil, can Bookvault add these in bulk or do I have to add these manually?
• How do I report a problem with my order
• I have an existing order and want to change the quantity or add another title / book
• Is my cover printed in colour or black and white? [s]
• My order is in production, can I increase / decrease the amount of books
• My order is stuck at 'Printed'
• My order is stuck at 'Sent to print' (Bookvault US)
• What is cover board?
• What return address will show on the packaging?
• My quote is not showing any delivery costs
• Why are delivery costs higher than The Great British Bookshop on my store?
• Why has my order not been sent to print (Bookvault US)
• What is GPSR & how will it affect me?
• How long does delivery take?