I want to speak to a human!

Need some extra help from the Bookvault team? We’re here to help.

At Bookvault, our priority is making sure you receive the best possible support. We primarily provide customer support by email and support ticket, allowing our team to give you personalised assistance based on your query.

Using written support also means there’s a clear record of your conversation, making it easy for both you and our team to refer back to important details when needed.

Raise a Bookvault support ticket

If you need help with your Bookvault account, books or orders, you can raise a support ticket and one of our team will assist you.

Raise a Bookvault support ticket

Can I speak to someone at Bookvault?

If you haven't been able to find the answer to your question online or through our support channels, you can book a meeting with a member of the Bookvault team through our contact page.

Contact Bookvault and book a meeting

Our goal is to make getting the help you need as straightforward and efficient as possible.