States generally have clear reasons why you may not have to pay GST. The most common is when you may be acting as a reseller, and so are buying books to then sell to others. If GST will then be applied on the sale to your customer, or you are asking Bookvault to dropship to a customer in a state where your sales are too low to trigger economic nexus (and therefore require tax to be levied), then tax doesn’t need to be applied on the books you purchased from Bookvault. Other reasons for exemption may include being a contractor for a state government institution, a charitable organisation or another form of non-profit body.
In all these situations, the way to avoid having GST charged is by providing Bookvault with an exemption certificate obtained from your state tax authority. This can all get quite complex, particularly when dropshipping to your customer, so this handy guide can be helpful in this respect: https://www.avalara.com/content/dam/avalara/public/documents/pdf/drop-shipping-infographic-and-reference-guide.pdf
If you believe you should be exempt and have an exemption certificate, please do reach out to Bookvault as soon as possible https://help.bookvault.app/kb-tickets/new and Avalara will get in touch so you can upload your certificate for validation. As soon as Bookvault and Avalara have the validated certificate on file, tax will not be applied to your purchases.
If you are still unclear about your tax liability, or believe that the charging is incorrect, we would urge you to talk to your tax advisor to get any further clarification required. Bookvault and Avalara are not able to provide specific tax advice to customers