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Guide - How to check and replace your files

Made some slight tweaks to your book? You can easily check the files that our system has record of and replace these.

STEP 1:
First of all, use the navigation pane on the left hand side and select ‘View your Titles’.

STEP 2:
You will be able to see your title/s here. Access the file management area for the title you want to view a proof for. You can access this by clicking the PDF icon at the bottom of the title, or by clicking ‘More Details >>’ and then ‘Files’ on the submenu

STEP 3:
Once you are on the file management page, you will see that under the text and cover file, there is a PDF icon and a name alongside it. This means there is a linked file. If you click on the download button next to this, it will start downloading the file we have linked on the system.

STEP 4:
If the file is large or operating on slow internet connection, this process can take some time. Once you have started downloading, you will see a loading icon indicating that ‘We’re fetching your file!’. 

*PLEASE NOTE* - if your browser does not allow pop-ups, this would not work, please change your settings to allow pop-ups on our site or use an alternative browser.

STEP 5:
Depending on the web browser, the file may either be downloaded and opened in the browser – or start downloading directly to your device.

*PLEASE NOTE* - if your browser does not allow pop-ups, this would not work, please change your settings to allow pop-ups on our site or use an alternative browser.

In this example we are using Google Chrome, and the PDF file has opened up in the browser. We can check through this to see what version it is and if outdated. When you have checked through the file, close the tab or close the downloaded file.

STEP 6:
To upload a new file, it is the same as when we uploaded our first file. Simply click anywhere in the box to open the file explorer and find your files. Or alternatively, drag and drop from your device. This will start processing through the validation system.

STEP 7:
The file will go through our validation checks again, and if everything is okay you will be presented with the 3 green circles. This will then mean your title is active again and ready to order. You can navigate away from this page.