Guide - Adding funds to your account

When placing orders, you can use funds from your account to save having to enter your card details each time you place an order. Topping up funds also allows eCommerce orders to be processed automatically if you don't have card details saved against your account. 

STEP 1:
To do this, first access the ‘Payments’ tab on the navigation pane on the left of the portal 

STEP 2:
You will then land on our payments page. On here you will see a transaction history of recently placed orders, newly added titles and any top ups or credits that have been made to the account. 

STEP 3:
On the right hand side, you will be able to see your remaining balance on your account for each currency that we charge in (Canadian orders are charged in USD as we use a US company to fulfil them) as well as the option to add funds or store a payment card against each currency. If you're expecting to use all of our print facilities, then it's advisable to have funds in each currency topped up, or a card against them, you can use the same card for all currencies.

STEP 4:
When clicking add funds, this will take you onto our payment portal, you would have to fill in your card details and press ‘Pay’. 

STEP 5:
After making payment, you will be able to see on your transaction history that this payment has been added, and also see increase in your ‘Available Funds’ in the top right. When placing an order, you can now select ‘Use Funds’, to use this balance instead of having to input your card details in again.