Bookvault is a self service system, that is why our print costs are industry leading as there is minimal admin involved.
If you are having any issues uploading your files, we would advise first to check through our help centre on our website as we have a handful of helpful guides. If you are still struggling and getting an error, we would request you to send a screenshot over by email to customers@bookvault.app with an explanation of the error you’re having
View our Uploading files guide here