Can I cancel my order? (Bookvault US)

When an order is requested to be printed by Bookvault US, the order information would be passed across to the US printer instantly. In most instances this will start the production process with the US print team - and in most instances will be too late to cancel the order - for this reason, you are not able to Cancel the order directly from the platform.

If you raise a support ticket or send an email, we can request this to be cancelled if the production process has not started