I have connected my store to Bookvault, how do I pay for the orders?

Bookvault does not receive any payment directly from your store—whether it’s Shopify, Wix, WooCommerce, Payhip, or another connected platform.

How does payment work?

1. Customer Payment:
   Your customer interacts with your website and pays you directly. You set the Recommended Retail Price (RRP) for the book, and our app/plugin automatically populates the shipping profiles, ensuring your customer is charged the correct shipping costs.

2. Order Transmission:
   Once payment is successfully processed on your store, the order details are sent to Bookvault. At this point, Bookvault charges you for the production cost of the book and the same shipping charge your customer has already paid.

How does Bookvault charge me?

Bookvault provides two main options for handling payments on your account:

1. Topping Up Your Account:

   • You can add funds to your account via the ‘Payments’ page on Bookvault.
   • If you have sufficient funds, orders from your connected store will be automatically processed and sent to production.

2. Using a Saved Payment Card:

   • You can add a payment card on the ‘Payments’ page of your Bookvault account.
   • Once linked, any orders received from your connected store will be automatically charged and processed into production.

What happens if there are no funds?

If your account does not have sufficient funds and no payment card is linked, the order will still appear on Bookvault but will be saved as a ‘Draft Order’. From there, you can:

• Click ‘Pay Now’ to manually pay for the order.
• Use funds that you’ve added to your account at a later time.

By managing your payment preferences, you can ensure your orders are seamlessly processed without delays.